Overview
Mossy Tides Retreat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at mossytidesretreat.com.
We do not sell, trade, or share your personal information with third parties for their marketing purposes.
Information We Collect
We collect information in two ways:
Information you provide directly
- Your name and message when you submit a guestbook entry
- Your email address when you contact us directly
- Booking information when you make a reservation through our direct booking widget (processed by Hospitable — see third parties below)
Information collected automatically
- Pages you visit and how long you spend on them
- How you arrived at our site (search engine, social media, direct link)
- Your approximate location (country and city level — not precise address)
- Device type, browser, and screen size
- Clicks on links, buttons, and photos
- Scroll depth and heatmap data
Cookies & Analytics
We use cookies and similar technologies to improve your experience and understand how our site is used. We operate two categories of cookies:
Essential Cookies
These are necessary for the site to function. They remember your cookie preferences and enable the booking widget to work. These cannot be disabled.
Analytics Cookies (Optional)
We use two analytics tools, both of which are optional:
Google Analytics 4 — Tracks page visits, traffic sources, and user interactions. Data is processed by Google LLC. You can opt out at tools.google.com/dlpage/gaoptout. Google's Privacy Policy: policies.google.com/privacy
Microsoft Clarity — Records heatmaps and session replays to help us understand how visitors interact with the site. Data is processed by Microsoft Corporation. Microsoft's Privacy Policy: privacy.microsoft.com/privacystatement
If you are visiting from the European Union or United Kingdom, you will be shown a cookie consent banner and analytics cookies will only be activated if you choose "Accept All." You can change your preference at any time by clearing your browser's local storage.
Third-Party Services
Our website integrates with the following third-party services, each with their own privacy policies:
- Hospitable — Processes direct bookings and guest communications. Privacy Policy
- Google Analytics — Website analytics. Privacy Policy
- Microsoft Clarity — Heatmaps and session recordings. Privacy Policy
- JSONBin.io — Stores guestbook entries. Privacy Policy
- Google Maps — Displays our location map. Privacy Policy
- Netlify — Hosts this website and its photos. Privacy Policy
How We Use Your Information
We use the information we collect to:
- Respond to booking inquiries and guest communications
- Improve the website experience based on how visitors use it
- Display guestbook entries you have voluntarily submitted
- Understand which content is most helpful to guests
- Comply with legal obligations
We do not use your information for automated decision-making or profiling.
Data Retention
Analytics data is retained for 14 months in Google Analytics and indefinitely in Microsoft Clarity (you may request deletion — see Your Rights below). Guestbook entries are retained until manually deleted by the site administrator. Booking data is retained as required by applicable law and Hospitable's own data retention policies.
Your Rights
Depending on where you are located, you may have the following rights regarding your personal data:
- Right to access — Request a copy of the personal data we hold about you
- Right to rectification — Request correction of inaccurate data
- Right to erasure — Request deletion of your personal data ("right to be forgotten")
- Right to restrict processing — Request that we limit how we use your data
- Right to data portability — Request your data in a machine-readable format
- Right to object — Object to processing based on legitimate interests
- Right to withdraw consent — Withdraw cookie consent at any time by clearing your browser's local storage
These rights apply fully to residents of the European Union (under GDPR) and the United Kingdom (under UK GDPR). Residents of California may have additional rights under CCPA.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the site after any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have a privacy-related concern, please contact us:
Mossy Tides Retreat
Whitemarsh Island, Savannah, Georgia
Email: schumannenterprise@gmail.com
Website: mossytidesretreat.com
We will respond to all privacy-related requests within 30 days.